Deliver on more customer promises
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Combine multichannel order aggregation, inventory and delivery visibility, and service availability into a single platform — for true omnichannel order fulfillment.
Rapidly process supply and demand activity to present a real-time availability picture across all channels, to deliver on customer expectations.
Understand and act on changes in the market as they occur – to perfectly balance the processes of protecting margins, utilizing store capacity and meeting delivery expectations.
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Deliver on more customer promises with a seamless omnichannel customer experience and the ability to optimize order fulfillment across every location in your supply chain.
Continuously improve omnichannel profitability, balance fulfillment capacity and help reduce total cost-to-serve.
Get up-to-the-minute inventory tracking and accurate available-to-promise data, even in businesses with high volumes and many SKUs.
Increase sales and improve customer service across multiple stores with ship-from-store, curbside pick-up and BOPIS.
Take your supply chain to the next level with supply chain consulting services from IBM. Let our experts help you develop a stronger supply chain that’s also more flexible and adaptable. Minimize the impact of disruptions while maximizing operational effectiveness.
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The mega manufacturer increases customer satisfaction and sales with better visibility into inventory and orders across its global supply network.
Rapidly process supply and demand activity to present a real-time availability picture across all channels, to deliver on customer expectations.
Understand and act on changes in the market as they occur – to perfectly balance the processes of protecting margins, utilizing store capacity and meeting delivery expectations.
Deliver on customer promises: What every B2B company should know
Read the IBM point of viewHow inventory visibility will drastically impact the customer experience
Read the IBM point of viewWhat is the current state of your company’s omnichannel fulfillment program? Forrester targets areas for improvement.
What is the business value of an order management system for retailers? Forrester interviewed several customers to uncover their investment.
What is the business value of an order management system for B2B companies? Forrester interviewed one B2B organization to evaluate the potential financial impact of their investment.
Read expert posts to gain new perspectives and insights on building an intelligent, self-correcting supply chain.
Learn from business operations and supply chain experts through no-charge keynotes and sessions available on demand.
Find out about upcoming events where you can connect with peers and learn more about supply chain software and solutions.
Engage an IBM sales who can help you make your supply chain even smarter with AI-enabled solutions.
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